Frequently Asked Questions

Kindly run through the FAQs below if you are not very familiar with the functioning of the app.

  • How do I register?

    You can Enroll for an account by hitting ‘Get started’ when you launch the app for the first time entering your number on the app welcome page and, this is to be done only once submit the registration information; if you wish to update your details, access it in the profile option of hamburger menu in the top. You can review the terms and conditions in the hamburger menu too.

  • The hamburger menu opens up My Profile is the section you reach after you log in at amazebasket.in . and update your contact details.

  • My Orders allows you to track your active orders as well as see your order history This enables you to shop quickly and easily in future.

  • We are currently providing service only to Kandivali, Borivali at Mumbai.
    Ahh don’t worry y’all because of your support, love and faith, we plan to blanket even more locations under our service!

  • Definitely! In the delivery address tab, hit change details and you are good to go.

  • Yep, we do process the importance of time and the toil involved in shopping groceries. All the members in a family can have the same address provided the email address and phone number associated with the accounts are unique.

  • You can pay for your order on amazebasket.in using the following modes of payment.Online We use a secure Razorpay gateway for accepting payments to read their T&C, visit: https://razorpay.com/terms/ :Credit and debit cards (VISA / Mastercard / Rupay, via wallets, UPI, net banking.

  • Yes it is absolutely safe to use your card on Amazebasket.in . A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer,Razorpay is our gateway and is among one of the most trusted in india.

  • If we are not able to deliver all the products in your order and you have already paid for them online, the balance amount will be refunded to your Amazebasket account as store credit and you can use it at any time against your future orders /or the items shall be replaced immediately within 2-3days. Should you want it to be credited to your bank account please contact our customer support team and we will refund it back on to your card.